Reviews

Quantum PC Services, LLC

619 N 8th Ave
Sturgeon Bay, Wisconsin 54235

(920) 256-1214

4.98

169 reviews

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08/19/2019 This place is the best! They came out and assessed our needs, provided solid direction on what needed to be done by us ahead of their service call and then completed the job seamlessly, efficiently and effectively. Great inside and onsite technical support. They are my computer vendor of choice in the Door County Peninsula.

08/19/2019 Spot on service that has exceptional follow thru for our businesses and home!

08/17/2019 Nate and Erin have raised the bar when in comes to computer support for the non-technical computer user in Door County. Everyone has become accustomed to the service that major companies like Amazon and FedEx deliver to their customers. Well, I can only say that Nate and his staff are right up there with the biggest and best service providers of them all. I brought my Windows 10 PC into Quantum, as a last resort to junking it, to see if it could be repaired. Well, much to my surprise, Nate jumped right into the mess, diagnosed the problem, gave me a reasonable quote to fix it, completed the backup and repair overnight and returned a virtually new, faster computer to me the next day. As a retired businessman, who had an Information Technology (IT) department to support all of my computer needs at work for my entire career, I have finally found my IT department, right here in Door County, to support my computer needs in retirement. Thank you, Nate. You are the best!

08/10/2019 This is a great company! They are very professional and super friendly.

07/06/2019 The staff at Quantum PC Services are so knowledgeable and helpful. They have helped me with more than one problem and I really trust them. I also appreciate that they are active in the community.

06/30/2019 Great service. Great communication Great results!

06/22/2019 Prompt, wonderful service!

06/17/2019 Quantum is the best service I have ever used. We had some problems with or computers--and they came out to our trailer to fix them. Reliable, honest--and did I mention they will come to your home? They also put up an antenna so now we can get a few TV stations. Plus, if you call them, they will answer questions and try to help if there's a problem. I just wish they had a place of business in Milwaukee. I'd never use any other computer service. I think of them as friends as well as business people.

Tom D.

06/10/2019 Excellent, personalized care, in a timely manner. When service matters the technicians are there to help.

06/07/2019 Quantum PC built a computer for me and installed a mesh network in my home. The quality of their work is exquisite and the support, unbelievable. There is no need to suffer the stress of IT with such capable professionals a call away.

06/06/2019 Did just what you said and worked out an unexpected issue with the hard drive. Polite and professional.

06/05/2019 Quantum PC did amazing job on my surroundsound system install!

06/05/2019 Had an issue with my PC making a grinding noise when first turned on each day. Took it to Quantum. They checked it over and found no problems. When I picked it up, the Techs asked me if I use a computer stand and I said yes and it has a fan. He asked if it plugs into my PC and, yes it does. Problem was with that fan making the noise and not my PC. Problem solved, thanks to Quantum personnel. Have used them for years and they've always delivered great service with outstanding personnel. MY GOTO PC repair store!!!!

Dan N.

05/15/2019 When you contact Quantum, Erin and Jack will be the first people to answer the phone. They are both professional and are truly customer focused on solving my IT problems. I talked with them on Monday afternoon about my two computers that were not working. They listened to me describe my problems and then fixed both computers and returned them to me in less than 24 hours. They are friendly and made every effort to communicate with me. I appreciate their effective service. And now I have two friends who will help me be successful as my needs arise. It’s like having my own personal IT Department. I would like to give them more than 5 stars.

05/04/2019 Convenient and informative.

03/29/2019 Fixed issues with my computer fast with very reasonable cost. Recommended upgrades to suit my needs and installed them fast. Knowledgeable staff. Highly recommend.

03/27/2019 Helpful, knowledgeable and professional. Highly recommend.

03/23/2019 The tower was custom built in 2010, had served me well (for the most part) and I wasn't interested in another computer but contemplated a few upgrades. It had developed an almost annual issue where updates would be blocked and ultimately I couldn't get back online. Along with a thorough cleaning, Windows 10 updates, was that upgrade to WiFi and SSD to further improve performance. Any concerns or questions were readily addressed and answered. The computer works like a dream and is good for another 10 years (hopefully?). The folks at Quantum PC Services are friendly, easy to work with, thorough, and above all get the job done!

03/21/2019 Great company to work with! Fixed my laptop the same day, with several updates throughout the day. Would highly recommend!

03/19/2019 We left a message on a Sunday stating we thought we had a virus. Unexpectedly Erin returned my call within a half hour. Their service was great!

02/25/2019 Everyone went out of their way to help. Just got a good feeling about this place.

02/24/2019 I was very impressed with the service rendered because there were issues on my computer that a previous technician could not resolve. It was promptly taken care of and my computer is back to full speed.

02/22/2019 If there were 10 * stars , I would have checked all 10! Nathan was not only extremely knowledgeable but personable and very caring. I came to them with numerous challenges with a box of old and new laptops. I left smiling big time with everything on my list accomplished and more!!! Everyone at Quantum PC is terrific. I obviously highly recommend them and will be comfortable going back or calling anytime for their help!

02/11/2019 I had a problem with my laptop and was almost scammed but I called Quantum and told Eric my problem and he said no problem explained what they do to fix it and because I needed it asap he did it right away and I was able to get my school work in on time these guys are awesome!!!!!!

Liz H.

02/09/2019 We love Quantum! Erin and her fiancée are great as are all the staff we have met. We just had someone come to our house to show us how to get our Google mini pods set up, how to stop my photos from going to my husbands phone and several other things we would never have figured out! Erin has been helping us for years.

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